Cancellation Policy

1. Booking and Cancellation Policy Booking Confirmation: All bookings are confirmed once payment is processed. Clients will receive an email confirmation with session details and preparation guidelines. Rescheduling: Appointments can be rescheduled with at least 48 hours’ notice. Sessions rescheduled with less than 48 hours’ notice may incur a rescheduling fee. Cancellation Policy: Cancellations made more than 48 hours before the appointment are eligible for a full refund. Cancellations within 48 hours of the appointment may not be eligible for a refund to honor the healer's time. 2. Code of Conduct Respectful Communication: Clients are expected to maintain respectful and kind communication with the healer at all times. Aggressive or disrespectful behavior will not be tolerated and may result in the immediate termination of the session without a refund. Session Boundaries: Our healing sessions are designed to be safe, supportive, and empowering. Clients agree to respect the healer’s expertise, guidance, and boundaries throughout the session. 3. Health and Safety Medical and Mental Health Considerations: While our healing sessions can be beneficial, they are not a substitute for medical or mental health treatment. Clients with serious health or psychological conditions are advised to consult with their healthcare provider before booking a session. Consent and Comfort: Clients have the right to pause or discontinue the session at any time. The healer will prioritize the client's well-being and may also pause or end a session if they believe it’s in the client's best interest. 4. Privacy and Confidentiality Client Confidentiality: All sessions are confidential. Information shared during the session will not be disclosed without the client’s consent, except as required by law. Use of Session Notes: Session notes, if taken, are for the healer’s reference only and will be stored securely. They will not be shared or used outside of the context of the client’s healing journey. 5. Disclaimer Healing Disclaimer: Healing sessions are provided as complementary practices to enhance well-being but are not guaranteed to produce specific outcomes. Clients are encouraged to keep an open mind and heart as they embark on their healing journey. By booking a session, clients acknowledge that they have read, understood, and agreed to these terms, and are committed to upholding this policy.

Contact Details

• 18 Second Ave, Box Hill North VIC, Australia